1450 South McDonald St, McKinney, TX 75069 | Mon–Fri 7:30am–6:00pm
CALL NOW 972-562-8500
CALL NOW · 972-562-8500
Home / Code of Ethics

Our code of ethics

The written promises we've made to every customer who drives into the shop. In place at Economy Transmission and Automotive Repair since 1988.

BBB Accredited
Since March 2014
01
High-quality repairs at fair prices

To perform high quality repair service at a fair and just price — every job, every time.

02
A personal obligation to every customer

To have a sense of personal obligation to each customer who trusts us with their vehicle.

03
Only the work you actually need

To recommend the services, repairs and maintenance to car owners that are necessary to maintain the vehicle in safe working order — nothing more.

04
Quality parts that meet or exceed OEM specs

To use only products which are safe and which provide service which equals or exceeds those recommended by the vehicle's manufacturer.

05
Timely repairs — with communication

To service and repair vehicles in a timely manner and to keep the customer informed of any and all changes, including completion times.

06
Prompt, amicable dispute resolution

To give the best customer service possible, and in the case of any disputes, to provide a prompt and amicable resolution.

07
Professional conduct from every team member

To ensure that our entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.

08
A phone call if plans change

To notify the customer if appointments or completion promises cannot be kept.

Any questions about your repair?

Give us a call. A mechanic picks up — not a call center.

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